Privacy Policy

Healthyside | ABN: 36 468 435 628 | www.healthyside.com.au | admin@healthyside.com.au

At Healthyside, we are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic). This Privacy Policy outlines how we collect, use, and protect your information, including health information, as well as your rights regarding your data.

Collection of Personal Information

We collect personal information necessary for providing our clinical psychology services, including when you book an appointment, communicate with us via our website, or engage with our services in any manner. The types of personal information we may collect include your name, contact details, date of birth, Medicare information, and other relevant data. If you do not provide us with the information required, we may be unable to offer our services effectively.

We may also collect health information during consultations, which is essential for ensuring safe and effective treatment. This information will be handled with strict confidentiality and in compliance with the Health Privacy Principles and the Ethical Guidelines of the Australian Psychological Society.

Consent

By using our services, registering on our website, or completing a consent form, you provide your consent for us to collect, use, and disclose your personal information, including health information, as described in this Privacy Policy.

Use of Personal Information

Your personal information may be used to deliver our services, communicate with you, process payments, and address your inquiries. For third-party service providers, we will use your information to facilitate service delivery and correspondence related to our partnership.

Disclosure of Information

We will only disclose your personal information to third parties with your consent, or as required by law. We will ensure that any third parties with whom we share your information adhere to similar privacy standards.

Data Security and Quality

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. We will take care to ensure that your information is accurate, complete, and up-to-date. You have the right to access and correct your personal information, and we will take prompt action to rectify any inaccuracies you identify.

Cookies

Our website may use cookies to enhance user experience. Cookies allow us to recognize your computer and track your usage patterns. You can modify your browser settings to disable cookies, though this may affect the functionality of our website.

Access, Correction, and Complaints

You may request access to your personal information or raise any concerns regarding our privacy practices by contacting us at admin@healthyside.com.au. We are dedicated to resolving any issues promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. Continuing to use our services after changes are made signifies your acceptance of the updated terms.

Contact Us

For inquiries regarding this Privacy Policy or your personal information, please reach us at admin@healthyside.com.au. For further information on your privacy rights, visit www.privacy.gov.au